FAQ

Does your crew set up the equipment?
Delivery does not include setup.

What if I have an emergency after hours and want to contact someone?
In case of emergency, our manager on duty may be reached on cell phone: (862) 203-0221

What is your broken items policy?
All rented items must be returned. If items are broken a replacement charge will be assessed to the invoice. Replacement charges vary by item.

When should I place my order?
Generally, equipment reservations should be made as soon as you know the details of your event. That way you ensure the availability of your desired rental items. A deposit may be required to hold certain items. All order should be finalized 72 hours prior to delivery or pick up date.

What is your payment policy?
We ask that all payments and deposits be made with a credit card. Charges will be made prior to delivery. If any additional charges must be applied for missing and/or damaged items, you will be contacted.

Clients Q & A

Are the chiavari chairs appropriate for an 8 year old?
We would recommend children ages 2 to 8 years old to sit comfortably in our chiavaris.

How high are the Petite Seats from the ground?
All of our chairs are between 12 and 13 inches from the ground.

What are the dimensions of your tables?
Four Foot = 4ft x 2ft
Six Foot = 6ft x 30”
Farm = 7ft x 27”
Trestle = 6ft x 27”

Can I use the four or six foot table without table cloth?
We would not recommend doing this. A nice alternate to a fabric table cloth would be to use a kraft paper roll. Our farm and trestle tables are designed to not need linen.

Why is delivery so expensive?
We are located 60 miles outside of Manhattan in Sussex County, New Jersey. On average a commute into the City is a hour and half trip.

How many chairs does one six foot table seat? A farm/trestle table?
Depends on the chair because chiavaris are narrow and crossbacks are much wider. One sixe foot table or farm/trestle table seats 12 chiavaris and 10 crossbacks.

If I am renting 3 4ft tables, how many chairs can that seat? What size linen will I need?
Using 3 4ft tables, estate style, 18 chairs will fit. The size linen you would use, would be one 90” x 156”.

Do you have a question that we haven’t answered? Please shoot us an email and we’ll be happy to chat with you.


Clients responsibility upon acceptance

Responsibility of the equipment remains with the client from the time of delivery until the time of return. Please be certain equipment is secured when not in use and protected from the weather. Charges will be assessed for lost, torn, burned or soiled beyond cleaning. The full replacement value will be charged in addition to the rental charge incurred for usage. A valid credit card is required as security for any potential damage or loss.